Job Summary :
We are seeking a dedicated, customer-focused, and detail-oriented E-Service Operator / E-Sevai Maiyam Executive to assist the public in accessing various online government and public services. The candidate will support customers in applying for government certificates, welfare schemes, Aadhaar-related services (as permitted), and other online registrations while ensuring accurate data entry and excellent customer service.
Key Responsibilities :
- Handle E-Sevai applications and online government service requests.
- Assist customers in applying for various government certificates, including:
- Income Certificate
- Community/Caste Certificate
- Nativity/Residence Certificate
- Family Member Certificate
- Birth Certificate
- Death Certificate
- Other government-issued certificates and services
- Submit applications through government portals and online platforms.
- Track application status and provide updates to customers.
- Upload, verify, and manage required documents.
- Process Aadhaar-related updates and services as authorized.
- Assist customers with government welfare scheme applications and registrations.
- Provide approved certificates and application acknowledgments to customers.
- Maintain accurate records of applications, customer details, and transactions.
- Offer clear guidance and support to customers regarding procedures and documentation.
- Perform basic office administration and data entry tasks.
Requirements :
Basic computer knowledge.
Good typing skills in Tamil and English.
Familiarity with internet browsing and online application portals.
Strong communication and customer service skills.
Responsible, trustworthy, and customer-friendly attitude.
Ability to handle multiple tasks with accuracy and attention to detail.
Preferred Qualifications :
Any Degree or Diploma.
Experience in an E-Sevai Centre, CSC (Common Service Centre), Browsing Centre, Data Entry, or Customer Service role will be an added advantage.
Salary :
₹8,000 – ₹10,000 per month
Job Type :
Full-Time
Pay: ₹7,000.00 - ₹10,000.00 per month
Benefits:
- Commuter assistance
- Flexible schedule
Location:
- Kanniyakumari, Tamil Nadu (Required)
Work Location: In person
