Job Title: Tele caller – Parent Coordination (College)
Location: Jayanagar 7th block, Bangalore
Employment Type: Full-Time
Job Summary:
We are looking for an experienced and dedicated Tele caller to handle communication with parents for our college. The role involves making a high volume of daily calls (100–150 calls) for follow-ups, information sharing, and coordination.
The ideal candidate should have prior experience in tele calling, customer support, or sales roles, with strong communication and relationship management skills.
Key Responsibilities:
- Make 100–150 outbound calls daily to parents for updates, follow-ups, and communication
- Handle inbound calls and respond to parent queries professionally
- Provide accurate information about college activities, admissions, schedules, and updates
- Maintain records of all calls and interactions in CRM or tracking systems
- Ensure timely follow-ups and proper closure of conversations
- Build and maintain a positive relationship with parents
- Coordinate with internal departments for resolving querie
- Maintain call quality, professionalism, and empathy in all interactions
Eligibility Criteria:
- Minimum 8months - 1.5 years of experience in telecalling, customer support, or sales
- Experience in handling high call volumes
- Any graduate (preferred)
Skills & Competencies:
- Excellent communication and interpersonal skills
- Strong convincing and relationship-building ability
- Ability to handle high call volumes efficiently
- Good listening and problem-solving skills
- Basic computer knowledge (Excel, CRM tools)
- Patience, professionalism, and positive attitude.
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
