Front Line Manager - F&A - AP
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
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Job Description
Inviting applications for the role of Manager Account Payable Knowledge Management The Process Trainer Accounts Payable is responsible for delivering end-to-end training for the Accounts Payable (AP) process with a strong focus on SAP systems. The role ensures consistent process understanding compliance and performance by designing delivering and evaluating training programs for new hires lateral hires and existing team members. The trainer works closely with process owners quality teams and operations to drive continuous improvement and knowledge enhancement. Responsibilities: - Training Delivery & Facilitation - Deliver classroom virtual and on-the-job training sessions for Accounts Payable processes including Procure-to-Pay (P2 P). - Conduct SAP-focused training covering transaction processing system navigation and reporting related to AP activities. - Facilitate refresher training cross-skilling and upskilling sessions for existing team members. - Process & Content Development - Develop and maintain training materials such as process decks SO Ps job aids quick reference guides and assessments. - Customize training content based on process changes SAP upgrades audit requirements and client expectations. - Ensure training documentation is up to date and aligned with standard operating procedures. - Stakeholder Collaboration - Partner with Operations Quality and Transition teams to understand process updates and performance gaps. - Support new process transitions and migrations by conducting readiness training and knowledge transfer sessions. - Act as a subject matter expert (SME) for AP processes and SAP-related queries. - Performance Measurement & Quality support - Conduct training assessments certification tests and readiness evaluations. - Track training effectiveness through feedback test scores and performance metrics. - Provide floor support during hypercare periods and assist teams in resolving process or system-related issues. - Compliance & Continuous Improvement - Ensure training aligns with internal controls audit guidelines and compliance requirements. - Identify improvement opportunities in process execution and recommend training interventions.
Qualifications
Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance
Certifications
Accounts Payable Certification - F-TecF-Tec
Required Skills
Accounts Payable Process, Banking Capital Markets, Customer Care, Data Literacy, Data Management, Generative AI, Invoice Payments, Lease Accounting, Oracle Database, People Leadership, SAP BusinessObjects Web Intelligence, SAP Overview, Storytelling, Treasury Management, Understanding Data, Vendor Management, Workday
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
F&A - AP
Remote Type -
Office
Work Shift -
Flex Time (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
