Job Description – Client Relationship Executive
Location: Ludhiana
Employment Type: Full-Time
Job Overview:
We are seeking a confident and client-focused Client Relationship Executive to manage client communication, resolve queries, and ensure client satisfaction. The candidate will act as a bridge between clients and the company to maintain long-term professional relationships.
Key Responsibilities
● Handle client communication and relationship management.
● Resolve client queries and provide timely support.
● Maintain regular follow-ups with clients.
● Collect feedback to improve client satisfaction.
● Coordinate with internal teams for issue resolution.
● Act as a point of contact for escalations when required.
● Ensure smooth client servicing from onboarding to closure.
Required Skills
● Excellent verbal and written communication skills.
● Strong client handling and follow-up skills.
● Professional and polite personality.
● Ability to manage situations effectively.
● Problem-solving and coordination abilities.
● Customer-centric approach.
Eligibility Criteria
● Freshers and experienced candidates can apply.
● Good communication skills are mandatory.
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
