We are looking for a Customer Service Intern who will be the first point of contact for students and parents. The role involves handling inquiries, building trust, and ensuring a smooth counseling experience.
Key Responsibilities:
- Handle incoming calls, WhatsApp, and walk-in inquiries
- Communicate with students and parents professionally
- Understand student needs and guide them to relevant services
- Schedule and coordinate counseling sessions
- Maintain follow-ups and convert leads into enrollments
- Maintain records of inquiries and interactions
Requirements:
- Good communication skills (Hindi and basic English)
- Confident and polite personality
- Basic computer knowledge
- Ability to handle customers patiently
- Interest in customer service and sales
Preferred:
- Prior experience in customer handling or telecalling
- Background in sales or support roles
Perks:
- Internship Certificate
- Practical exposure to customer handling
- Direct mentorship
- Performance-based incentives
- Opportunity for full-time role
Duration:
1–3 Months
Pay: ₹5,000.43 - ₹7,000.53 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
Work Location: In person
