Good troubleshooting skills. Experience in assembling/disassembling computer hardware and components. Understanding of TCP/IP networking.
Analyzes, troubleshoots and resolves Tier 1 level software & hardware issues for internal end users
Processes IT equipment/hardware and software delivery and installation requests.
Maintains communication with internal customers, keeping them informed of the status of their request - follows-up with internal customers to ensure that requests were completed to the user’s satisfaction.
Reviews and follows-up with IT team members on a daily basis concerning open requests.
Pay: ₹22,000.00 - ₹25,000.00 per month
Education:
Experience:
- Desktop support: 1 year (Required)
Work Location: In person
