1. Agency Operations & Profitability
- P&L Management: Oversee the agency's budget, track expenses, and maximize profit margins.
- Process Optimization: Establish scalable workflows and systems to improve project delivery timelines and team efficiency.
- Resource Allocation: Ensure teams have the right tools and capacity to handle client workloads effectively. [1, 2, 3, 4, 5]
2. Client Strategy & Account Growth
- Strategic Oversight: Provide high-level strategic counsel to key clients and review major campaigns for quality and impact.
- Client Retention: Build strong relationships with key accounts, resolve escalations, and spot opportunities for upselling and account growth.
- New Business Support: Assist the leadership team in pitching to new prospective clients and shaping agency proposals. [1, 2]
3. Team Leadership & Development
- Mentorship: Lead department heads (e.g., SEO, Content, Paid Media, Account Management) by setting clear goals and KPIs.
- Talent Management: Oversee hiring, onboarding, and continuous training to foster a high-performance, creative work environment.
- Culture Building: Cultivate a positive, collaborative agency culture that encourages creativity and accountability.
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
- Commuter assistance
- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
