Hiring: Customer Support Representative
Location: Thane, Maharashtra
Experience: 0–3 Years
Qualification: Any Graduate
Salary Range - 2.16 LPA to 3 LPA
About the Role
No Sales - No Target
Are you someone who enjoys helping customers and solving problems? We are looking for enthusiastic and customer-focused professionals to join our growing team as a Customer Support Representative
Whether you're a fresher looking to start your career or an experienced customer service professional, this opportunity offers excellent learning, career growth, and a positive work environment.
Key Responsibilities
- Handle customer calls and resolve queries professionally.
- Assist customers with rewards, cashback offers, promotions, and loyalty programs.
- Provide information regarding campaign participation and reward status.
- Support customers facing technical issues related to SMS, QR codes, websites, or mobile applications
- Maintain accurate records of customer interactions.
- Verify customer documents and invoices as per company guidelines.
- Coordinate with internal teams to ensure timely resolution of customer concerns.
What We're Looking For
->Good communication skills in English and any regional language
->Customer-friendly attitude
->Basic computer knowledge
->Strong attention to detail
->Freshers are welcome to apply
If you have a passion for customer service and want to build a rewarding career, we'd love to hear from you.
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Education:
Location:
- Mumbai, Maharashtra (Mumbai) (Required)
Work Location: In person
