Role & responsibilities
- Perform troubleshooting, maintenance, and repair of electronic machines and hydraulic systems at customer sites.
- Provide technical support and guidance to customers, ensuring their equipment is operating efficiently.
- Regularly communicate with clients to provide status updates and follow-up on service requests.
- Travel to customer locations as required to perform maintenance or resolve technical issues.
- Maintain accurate service records and report on service activities.
- Ensure customer satisfaction through timely and effective service delivery.
Preferred candidate profile
- Excellent written and verbal communication skills, including proficiency in mail communication for effective interaction with clients and internal teams.
- Ability to handle follow-ups and maintain professional customer relations.
- Open to travel to various customer locations for service support.
- Strong problem-solving skills and attention to detail.
Job Type: Full-time
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
