Hiring: Customer Support Intern (Voice + Email) – D2C Brand (Banana Club)
We’re looking for versatile individuals who can handle customer interactions across calls and email, ensuring a smooth and consistent customer experience.
What You’ll Do:
- Handle inbound and outbound customer calls
- Respond to customer queries via email
- Resolve issues related to orders, returns, exchanges, and delays
- Maintain clear and professional communication across channels
- Work closely with internal teams to ensure quick resolutions
What We’re Looking For:
- Good spoken and written English & Hindi
- Ability to switch between calls and email efficiently
- Strong problem-solving mindset
- Ability to stay calm under pressure
Important:
- Comfortable handling angry customers on calls
- Able to write clear, structured, and non-generic email responses
- Willing to work in a fast-paced startup environment
Why Join Us:
- Exposure to end-to-end customer support operations
- Hands-on experience with CRM tools and workflows
- Opportunity to grow into full-time roles
Location: Bangalore (On-site)
Type: Internship
Apply with your CV
Email: [email protected]
Job Types: Full-time, Fresher
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
