Job Title: Telecaller
Employment Type: Full-Time
Location: Bengaluru, India
Experience: 1–3 Years
About Econz
Econz was established in 2006 and is headquartered in Bengaluru, Karnataka, India. We are a Google Cloud Premier Partner and one of the leading System Integrators for Google Workspace, Chrome Enterprise, Google Cloud Platform (GCP), and Google for Education solutions. With offices in the U.K. and U.A.E., we have successfully served over 3,000 customers, enabling organizations to accelerate their digital transformation journey through cloud technologies.
At Econz, we believe in fostering an intellectually curious, customer-centric, and action-oriented culture. We are committed to building a High-Trust, High-Performance Culture™, where our people thrive through continuous learning, collaboration, and innovation.
Join us and be part of a team that's shaping the future of cloud technology.
Role Overview
We are looking for an enthusiastic and result-oriented Telecaller to join our sales team. The ideal candidate will be responsible for connecting with prospective customers, generating qualified leads, scheduling meetings for the sales team, and maintaining strong customer relationships through effective communication.
Key Responsibilities
- Make outbound calls to prospective customers from company-provided databases and self-sourced leads.
- Introduce Econz's cloud solutions and services, including Google Workspace, Google Cloud Platform, Chrome Enterprise, and related offerings.
- Qualify leads by understanding customer requirements, business needs, and decision-making processes.
- Schedule and coordinate meetings or product demonstrations for the sales team.
- Follow up with potential customers to nurture leads and maintain engagement.
- Maintain accurate records of calls, conversations, follow-ups, and appointments in the CRM system.
- Achieve daily, weekly, and monthly calling and lead generation targets.
- Collaborate with the sales and marketing teams to improve lead conversion and campaign effectiveness.
- Provide timely updates and reports on calling activities and lead status.
Requirements
- 1–3 years of experience in Telecalling, Telesales, Inside Sales, Customer Support, or Lead Generation.
- Excellent verbal communication skills in English and at least one regional language
- Strong interpersonal, negotiation, and persuasion skills.
- Comfortable making a high volume of outbound calls.
- Basic knowledge of CRM tools and Microsoft Office/Google Workspace.
- Ability to work independently while meeting performance targets.
- Bachelor's degree in any discipline is preferred.
What We Offer
- Competitive salary with attractive performance incentives.
- Opportunity to work with a Google Cloud Premier Partner.
- Continuous learning and career growth opportunities.
- Collaborative and employee-friendly work culture.
- Exposure to cloud technologies and enterprise sales.
Pay: ₹8,527.61 - ₹30,871.94 per month
Work Location: Hybrid remote in Bangalore City, Bengaluru, Karnataka
