We are looking for a dynamic and customer-focused Customer Relations Executive to join our team at Indian Corporate Events. The ideal candidate will be responsible for handling client communications, maintaining strong customer relationships, coordinating with internal teams, and ensuring excellent service throughout the event planning and execution process.
Key Responsibilities
- Handle customer inquiries through phone, email, and WhatsApp professionally.
- Build and maintain strong relationships with clients.
- Coordinate with sales, operations, and event teams for smooth execution.
- Follow up with clients regarding quotations, bookings, and payments.
- Address customer concerns and provide timely resolutions.
- Maintain customer databases and records accurately.
- Collect client feedback after events and ensure customer satisfaction.
- Assist in generating repeat business and referrals.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
Experience:
- Sales: 1 year (Preferred)
Language:
Willingness to travel:
Work Location: In person
