Key Duties and Responsibilities:
- Service Leadership: Leads front-of-house staff, conducts briefings, assigns stations, and ensures adherence to SOPs.
- Guest Experience Management: Greets guests, manages reservations, and ensures a smooth, positive dining experience.
- Staff Supervision & Training: Trains new waitstaff, monitors performance, and ensures high standards of service, grooming, and hygiene.
- Operational Supervision: Oversees table setups, cleanliness, and service timing to ensure they meet 5-star or hotel standards.
- Order Taking & Liaison: Assists in taking orders (especially for VIPs), coordinates with the kitchen/chef, and ensures accurate service.
- Guest Feedback & Complaint Handling: Proactively checks guest satisfaction during the meal, resolves complaints promptly, and acts on feedback for improvement.
- Billing & Cash Management: Presents bills, handles payments, and closes checks in the system.
- Inventory & Hygiene: Manages operating equipment inventory and enforces health, safety, and sanitation regulations
For more details
Share your CV - 9916586582
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
