Job Responsibilities:
- Manage day-to-day courier and logistics operations.
- Coordinate pickup, delivery, dispatch, and shipment activities.
- Track shipments and ensure timely delivery.
- Coordinate with delivery executives, drivers, customers, and internal teams.
- Handle customer queries and resolve delivery-related issues.
- Prepare and maintain operational reports, MIS, and shipment records.
- Monitor shipment status and follow up on delayed or undelivered shipments.
- Coordinate with hubs, branches, transporters, and logistics partners.
- Ensure proper documentation and compliance with company procedures.
- Support the operations team in improving delivery efficiency and service quality.
Requirements:
- 1–3 years of experience in Courier, Logistics, Transportation, or Supply Chain operations.
- Good communication and coordination skills.
- Basic knowledge of MS Excel and operational reporting.
- Ability to handle multiple tasks and work under pressure.
- Candidates with experience in courier/logistics operations will be preferred.
Pay: ₹350,000.00 - ₹500,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Experience:
- Operations : 3 years (Preferred)
- Courier : 3 years (Preferred)
- Logistics: 3 years (Preferred)
Work Location: In person
