Job Title: Customer Care Executive
Company: Nidharshana Sarees
Location: Bengaluru
Job Responsibilities:
- Handle customer inquiries through phone calls, WhatsApp, and other communication channels.
- Provide accurate information about products, orders, and services.
- Resolve customer complaints and ensure timely follow-up.
- Coordinate with showroom and internal teams to address customer requirements.
- Maintain customer records and update CRM/Excel reports.
- Deliver excellent customer service and build positive customer relationships.
- Assist with order tracking, exchanges, and other customer support activities.
Requirements:
- Any graduate or undergraduate.
- Good communication skills in Kannada, English, and Hindi (preferred).
- Basic computer knowledge (MS Office/Excel).
- Customer service experience is preferred, but freshers with good communication skills can also apply.
- Positive attitude, patience, and problem-solving skills.
Salary: As per company standards (based on experience).
How to Apply:
Interested candidates can send their resume or contact the HR Team at Nidharshana Sarees.
Pay: ₹10,000.00 - ₹17,000.00 per month
Work Location: In person