We are seeking a strategic, customer-obsessed Head of Engineering to lead Ankercloud’s cloud engineering and consulting practice. This role is responsible for driving technical delivery excellence, building scalable consulting capabilities, and ensuring successful outcomes for our customers.
The ideal candidate is a senior technology leader with deep cloud expertise and a strong consulting mindset, someone who can engage confidently with customers, build high-performing delivery teams, and align technical execution with business value.
This role is not focused on building in-house software products, but on designing and delivering robust cloud solutions that enable customer success.
- Define and drive Ankercloud’s cloud engineering and delivery strategy aligned with business objectives and customer needs.
- Establish and enforce best practices for infrastructure and application architecture, security, governance, automation, and cost optimization.
- Own technical standards including reference architectures, migration patterns, modernization approaches, and operational models.
- Ensure security, compliance, reliability, and scalability are embedded across all customer solutions.
- Ensure emerging cloud and AI-enabled technologies are leveraged to maintain competitiveness while ensuring speed and quality.
- Oversee end-to-end technical delivery across customer engagements, from discovery and architecture design to implementation and handover.
- Build a strong culture of technical consulting, participating in architecture reviews, roadmap discussions, and executive-level engagements.
- Drive a culture of customer obsession, accountability, and outcome-oriented delivery.
- Partner closely with Customer Success to ensure long-term value realization, customer satisfaction, and repeat business.
- Define and track delivery KPIs, including customer satisfaction, delivery quality, predictability, and risk management.
- Partner with Sales and Business teams on pre-sales solutioning, technical proposals, and RFP responses.
- Ensure technical commitments made during sales cycles are realistic, scalable, and executable.
- Support the development of new service offerings, accelerators, and cloud solutions to drive practice growth.
- Build, scale, and lead a high-performing cloud engineering and consulting organization.
- Hire, develop, and retain top cloud engineers, architects, and technical leaders.
- Create clear career paths and capability frameworks for consulting and engineering roles.
- Mentor leaders to strengthen customer-facing skills, technical ownership, and delivery excellence.
- Implement fair, transparent, and growth-oriented performance management systems.
- Work closely with Sales, Customer Success, Operations, and Leadership teams to align technical delivery with business priorities.
- Provide clear communication on delivery risks, timelines, and trade-offs to internal and external stakeholders.
- Contribute to overall company strategy, positioning Ankercloud as a trusted cloud transformation partner.
