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Job Title: Customer Relationship Management Executive
Job Location: Dwaraka Nagar, Visakhapatnam
Interview Mode: F2F or virtual
Fresher/Experience: 0-3yrs
Timings: 10am–7pm
Qualification: Graduation or more
Working Days: 6 days of working
Company Description
EKALASAALA is a pioneer in providing Career Guidance and Training to engineering graduates through e-learning in India. Our goal is to group all career paths available for engineering graduates and provide guidance for personal growth and career development in a specific path. We are committed to helping students achieve their career goals with targeted training and guidance.
Role Description
This is a full-time, on-site Customer Relationship Management executive role located in Visakhapatnam. The CRM Executive representative will be responsible for making outbound calls to potential students, providing information about our services, and guiding them through their career path options. Day-to-day tasks include answering queries, maintaining call logs, and following up with potential leads. The role involves working closely with the training and marketing teams to ensure effective communication.
Qualifications
- Excellent communication and interpersonal skills
- Ability to explain complex information in a clear and concise manner
- Experience in customer service or call centre environments
- Strong problem-solving and decision-making skills
- Basic computer skills
- Ability to work independently and as part of a team
- Experience in the education sector is an advantage
- Minimum Intermediate Mandatory
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
