Collections & Customer Engagement Handle outbound calls for assigned accounts (1-90 DPD) Educate customers on dues, payment timelines & repayment options Ensure daily calling targets and coverage Handle conversations with professionalism and empathy Digital Payment Enablement Encourage digital payments (UPI, QR, BBPS payment links) Guide customers for instant payment completion ·Ensure follow-ups for same-day realization Issue Resolution & Risk Identification ldentify fraud/discrepancy cases or distress signals Support customers with proper reporting channels )Maintain accurate call records in CRM systems Preferred candidate profile Qualification: PUC/ Graduate Experience: Freshers & Experienced candidates welcome (telecalling/collections experience preferred) Language: Mandatory proficiency in Hindi marathi tamil Bengali
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
