Open Positions:- 1
Work Location:- NCR & Mumbai
Work Timings:- Between 9 AM to 10:30 PM (8 hours shift)
Note:- The individual will undergo training in Ahmedabad for the initial 15-20 days
Responsibilities:
-
Responsible for the expansion of the account in terms of provisioning solutions. This needs to further lead to an increase in revenue:
-
Ensure SAM shows value addition and needle movement in the Client’s KPIs/goals/problem area by the ongoing delivery of solutions/services
-
SAM should identify opportunities in the existing account which can be an upsell/cross-sell and close the opportunity in terms of sales with the existing client
-
Able to connect the client’s problems/KPIs to our offerings
-
Probe CMO’s strategic problem through discovery meeting
-
Ability to create solution presentations aligned with client’s strategic challenges
-
Ability to make customers agree to the proposed solution and inspire them to change their behavior
-
Build client and partner relationships:
-
Navigate the client’s internal hierarchy to generate superior relationships & influence & ensure each SAM reaches out to the different POCs
-
Reach out to the Google Account Manager responsible for the client relationship and understand the change in Google Strategies
-
Be a client’s partner to provide the client’s perspective to the delivery team to drive value to the customer in sync-ups:
-
Ensure we add value in account reviews by showing client value in our solutions/services, addressing the points covered in the last meeting utilizing the customer time for value addition, and not stating the obvious
-
Be gilding light to the internal delivery team to provide them with perspective of the client’s key goals
-
Manage effective Project Management practices for internal & external stakeholders:
-
Drive consolidation of different activities that are going in parallel to thread them into a singular project
-
Set client’s expectations for the project’s timeline, outcome and good or bad results a given project can lead to
-
Alert client if time and resources can drive project to failure
-
Ensure that billability is as per the scope of work and so is the collection as per contracts
-
Ability to understand project risk and translate it to the delivery team with suggestions to mitigate it
Candidate Profile:
Experience:
-
2-5 yrs. of relevant experience
Qualification:
-
Any Graduate/Any Post-Graduate
