- Handle International and domestic sales inquiries end-to-end — RFQ receipt, quotation preparation, and order confirmation.
- Prepare techno-commercial proposals mapping customer process requirements to Driplex product solutions.
- Conduct pre-sales technical briefings, product presentations, and demonstrations — in-person and virtual.
- Respond to technical queries from customer engineering and procurement teams with accurate, timely solutions.
- Manage post-sales support: coordinate complaint resolution, warranty claims, and service escalations within agreed SLAs.
- Prepare Root Cause Analysis (RCA) reports and corrective action summaries for key account issues.
- Maintain and update sales pipeline dashboards — inquiry status, quotation tracker, order book, and collection register — on a defined daily/weekly frequency.
- Build and present internal review decks and customer-facing presentations using standard Driplex templates.
- Execute planned domestic client visits for relationship development, site surveys, and deal progression; submit structured visit reports within 24 hours.
- Identify cross-sell and upsell opportunities during client interactions and document them in the sales tracker.
- Coordinate internally with production, dispatch, and accounts to ensure on-time delivery and invoice accuracy.
- Support tender responses with technical write-ups, compliance matrices, and deviation sheets.
- Compile data for KPI reporting and assist the Sales Manager with MIS, pipeline reviews, and performance analysis.
- Maintain a library of standard application datasheets, case studies, and proposal templates for repeat use.
Technical Solution Engineer — Qualification Criteria
Education
B.E. / B.Tech in Mechanical Engineering or Diploma in Mechanical Engineering from a recognised institution.
Experience
Minimum 2 years of work experience in a Technical or Sales role.
Skills
Good spoken and written English communication.
Strong mechanical aptitude with sound understanding of engineering concepts and product applications.
Pay: ₹35,000.00 - ₹45,000.00 per month
Benefits:
Work Location: Hybrid remote in Mumbai, Maharashtra (Mumbai)
