Work Mode: Remote / Work From Home
Shift: 9-hour shift scheduled anytime between 9:00 AM–9:00 PM IST
Work Week: 6 days a week with 1 rotational weekly off
Salary: ₹18,000–₹20,000/month
Experience: 6+ months preferred
Freshers can apply
About Datastraw Technologies
Datastraw Technologies helps growing brands manage customer communication, sales, and service operations through structured processes and technology-driven solutions.
About the Role
We’re looking for a Customer Repurchase Executive to connect with customers, understand their needs, resolve queries, and encourage repeat purchases through effective conversations and timely follow-ups.
Key Responsibilities
- Make outbound calls to existing and interested customers.
- Reconnect with customers who showed interest but didn’t complete their purchase.
- Understand requirements and recommend suitable products.
- Explain products, pricing, offers, payment, and delivery details.
- Handle basic queries related to orders, payments, returns, and replacements.
- Maintain timely follow-ups and build positive customer relationships.
- Update customer interactions and information accurately in the CRM.
- Coordinate with internal teams to resolve customer concerns.
- Achieve assigned sales, productivity, and quality targets.
Who Can Apply?
- 6+ months of experience in sales, tele calling, customer support, customer service, or similar roles.
- Freshers with strong communication skills are welcome.
- Comfortable speaking in Hindi and English.
- Confident communicator with good listening and customer-handling skills.
- Basic computer and CRM knowledge.
- Comfortable with rotational shifts and a 6-day work schedule.
- Own laptop/desktop with a working webcam and reliable internet connection.
- Willingness to work in a target-oriented environment.
Why Join Datastraw?
- 100% Work From Home
- Build experience in sales and customer engagement
- Gain practical exposure to CRM and customer management
- Develop communication and sales skills
- Structured and supportive work environment
- Opportunities to grow professionally
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Application Question(s):
- All candidates are required to complete their application through the official Datastraw Careers link below.
Link: https://datastraw.keka.com/careers/applyjob/157009
- Applications submitted through the link above will only be considered for the recruitment process. Have you successfully completed your application?
Work Location: Remote
