Job Summary
We are looking for a detail-oriented and proactive Sales Coordinator with 2–5 years of experience, preferably in the marble, tile, or building materials industry. The candidate will support the sales team by managing client coordination, order processing, and ensuring smooth communication between customers, logistics, and internal departments.
Key Responsibilities
- Coordinate with the sales team to manage daily sales operations and activities
- Handle customer inquiries, prepare quotations, and follow up on leads
- Process sales orders, track deliveries, and ensure timely dispatch
- Maintain and update customer databases and sales records
- Act as the first point of contact for clients and guests
- Greet and assist walk-in clients, ensuring a welcoming experience
- Handle customer inquiries via phone, email, and in person
- Coordinate with internal teams (sales, operations, logistics) to fulfill client requirements
- Schedule appointments, meetings, and site visits
- Maintain client records, databases, and communication logs
- Follow up with clients for feedback, payments, and service updates
- Resolve customer complaints or issues in a timely and professional manner
- Support the sales team in client handling and relationship management
- Ensure high levels of customer satisfaction and service quality
Required Skills & Qualifications
- Bachelor’s degree in any discipline
- 2–5 years of experience in client coordination, customer service, or guest relations
- Excellent communication and interpersonal skills
- Pleasant personality with a customer-focused attitude
- Strong organizational and multitasking abilities
- Proficiency in MS Office and CRM tools
- Ability to handle difficult situations calmly and professionally
Females Preferred
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
