Position
Receptionist
Department
Front Office / Administration
Key Responsibilities
- Welcome and assist patients, visitors, and attendants in a courteous and professional manner.
- Register new patients and update existing patient information accurately.
- Schedule, reschedule, and confirm patient appointments.
- Answer incoming phone calls, respond to inquiries, and direct calls to the appropriate department.
- Guide patients regarding consultation procedures, diagnostic services, and hospital facilities.
- Coordinate with doctors, nursing staff, and other departments to ensure seamless patient flow.
- Handle billing-related queries and assist patients with payment and receipt processes.
- Maintain confidentiality of patient information and hospital records.
- Manage the reception area, ensuring it remains clean, organized, and welcoming.
- Receive and distribute documents, courier deliveries, and official correspondence.
- Escalate patient complaints or emergency situations to the concerned authority promptly.
Experience- 0-4 yrs
Pay: ₹8,000.00 - ₹15,000.00 per month
Work Location: In person
