Company Description
Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines.
Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property.
Job Description
Administration
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Ensure updating of all departmental records pertaining to attendance, duty allocation, extra cleaning, store requisitions, lost & found, mini bar operations, inventories, guest comments and incident records
Customer Service
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Meet with guests on a regular basis to ascertain their views on services of the department.
Financial
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Assist the Assistant Housekeeper in ordering of supplies
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Carry out periodic inventories of all operating supplies in coordination with the Assistant Housekeeper and Laundry Manager
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Ensure zero wastage of supplies, manpower and energ
Operational
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To maximize performance and efficiency of the department by the correct allocation of areas to associates
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Carry out stipulated trainings as per the departmental manual
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Ensure correct use of all supplies provided to associates. Periodically check all equipment to ensure correct usage.
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Ensure correct maintenance of log book and all departmental records
Personnel
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Carry out daily briefings, training, grooming checks and marking of attendance
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Carry out departmental induction programs
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Convey to Assistant Housekeeper any concerns raised by associates
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Ensuring redressal of any associate complaints / issues
