Title: Sales Executive
Location: Masjid Bunder, Mumbai
Experience: 1+ years in telecalling, preferably in FMCG, hygiene products, consumer goods,
or related industries.
Overview:
We are looking for an energetic and target-oriented Telecaller to support sales and customer acquisition for our hygiene and FMCG product portfolio. The role will involve making outbound calls to potential and existing customers, generating leads, introducing products, following up with prospects, and converting enquiries into sales. The ideal candidate should have strong communication skills, confidence on calls, and a customer-focused approach.
Key responsibilities:
- Make outbound calls to prospective and existing customers.
- Introduce and explain the company's hygiene and FMCG products to customers.
- Generate and qualify leads through telephone calls.
- Understand customer requirements and recommend relevant products.
- Follow up with interested prospects and convert leads into sales.
- Maintain regular communication with existing customers to encourage repeat orders.
- Achieve assigned daily, monthly, and quarterly calling and sales targets.
- Maintain accurate records of calls, leads, enquiries, follow-ups, and conversions.
- Coordinate with the sales and internal teams for order processing and customer requirements.
- Handle basic customer queries and ensure a positive customer experience.
- Share customer feedback, market insights, and common objections with the reporting manager.
Skills required:
- Strong communication and interpersonal skills.
- Proficiency in Hindi and English is preferred.
- Candidates with prior experience in FMCG, hygiene, cleaning products, personal care, consumer goods, or telesales will be preferred.
- Comfortable making a high volume of calls and maintaining consistent follow-ups.
- Target-oriented and self-motivated approach.
- Ability to identify opportunities and convert leads into sales.
- Basic knowledge of MS Office/Google Workspace and maintaining sales records.
- Ability to work independently and manage daily field activities effectively.
- Candidates with prior experience in FMCG, hygiene, cleaning products, personal care, institutional sales, or distribution sales will be preferred
Ability to commute/relocate:
- Mumbai, Maharashtra 400009: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your notice period?
- What is your current CTC?
- What is your expected CTC?
Experience:
- Outbound sales: 1 year (Required)
Work Location: In person
