Front Desk Receptionist – PARTH IAS ACADEMy
Job Title:
Front Desk Receptionist
Location
PARTH IAS ACADEMY
Job Summary
PARTH IAS ACADEMY is looking for a professional, courteous, and well-organized Front Desk Receptionist to be the first point of contact for students, parents, and visitors. The ideal candidate should possess excellent communication skills, a positive attitude, and basic knowledge of competitive examinations such as UPSC, MPPSC, and SSC. The receptionist will ensure smooth front office operations while providing outstanding customer service.
Key Responsibilities
- Welcome students, parents, and visitors warmly and professionally.
- Answer phone calls, WhatsApp messages, emails, and other inquiries promptly.
- Provide accurate information regarding courses, admissions, batches, fees, schedules, and academy policies.
- Maintain visitor records, student inquiries, and admission data.
- Coordinate with faculty and management regarding class schedules and student requirements.
- Assist in the admission and enrollment process.
- Schedule appointments, counselling sessions, and meetings.
- Handle fee receipts, documentation, and filing accurately.
- Maintain cleanliness and organization of the reception area.
- Assist in student follow-ups and admission conversions.
- Operate basic office equipment such as computers, printers, and scanners.
- Maintain confidentiality of student and academy information.
- Support administrative tasks assigned by the management.
Required Qualifications
- Bachelor's degree (preferred).
- Excellent verbal and written communication skills in English and Hindi.
- Basic computer knowledge (MS Office, Google Workspace, email, internet).
- Professional appearance and pleasant personality.
- Strong interpersonal and customer service skills.
- Good organizational and multitasking abilities.
- Ability to work under pressure with a positive attitude.
- Prior experience as a receptionist or front desk executive is preferred but not mandatory.
Preferred Knowledge
- Basic understanding of UPSC, MPPSC, SSC, Banking, and other competitive examinations.
- Familiarity with admission counselling and student handling.
- Experience using CRM or student management software is an added advantage.
Key Skills
- Communication
- Customer Service
- Time Management
- Multitasking
- Problem Solving
- Computer Proficiency
- Record Keeping
- Professional Etiquette
- Teamwork
- Attention to Detail
Working Hours
As per academy timings.
What We Expect
The Front Desk Receptionist should represent PARTH IAS ACADEMY with professionalism, maintain a welcoming environment, provide accurate information to prospective and existing students, and contribute to delivering an exceptional student experience.
Pay: ₹6,000.00 - ₹12,000.00 per month
Benefits:
- Flexible schedule
- Paid sick time
Work Location: In person
