Job Title: Sales Coordinator
Location: Noida
Department: Sales
Reporting To: National Sales Head
About Consortium Gifts
Consortium Gifts is one of India's leading corporate gifting and branding solutions companies, delivering innovative promotional merchandise, employee engagement programs, festive gifting, onboarding kits, customized corporate gifts, and branding solutions to leading organizations across the country.
We believe in delivering exceptional customer experiences through innovation, quality, and seamless execution.
Role Overview
The Sales Coordinator plays a vital role in supporting the sales team by ensuring smooth coordination between clients and internal departments. This role is responsible for managing quotations, order processing, follow-ups, documentation, and project coordination while ensuring timely execution and superior customer service.
The ideal candidate should be highly organized, detail-oriented, proactive, and capable of managing multiple projects simultaneously in a fast-paced environment.
Key Responsibilities
Sales Support
- Assist the sales team in preparing quotations, proposals, presentations, and product information.
- Coordinate with Business Development Executives to ensure timely submission of client requirements.
- Maintain and update customer records, sales reports, and order details.
Client Coordination
- Act as a single point of contact for clients during the order execution process.
- Respond to client queries promptly and provide regular updates on project status.
- Ensure effective communication between clients and internal teams.
Order Management
- Process sales orders accurately and ensure all client requirements are documented.
- Coordinate with Sourcing, Design, Operations, Logistics, and Accounts teams for timely execution.
- Track project timelines and proactively resolve coordination issues.
- Ensure timely dispatch and delivery of orders.
Internal Coordination
- Follow up with internal departments to ensure deadlines are met.
- Coordinate product approvals, artwork approvals, sample dispatches, and production updates.
- Escalate delays or execution challenges to the reporting manager.
Documentation & Reporting
- Maintain proper documentation of quotations, purchase orders, approvals, invoices, and client communications.
- Prepare daily, weekly, and monthly sales coordination reports.
- Ensure accurate data entry and CRM updates.
Payment & Collection Support
- Coordinate with clients and the Accounts team for purchase orders, invoices, payment follow-ups, and outstanding collections.
- Ensure documentation required for billing is complete and accurate.
Key Result Areas (KRAs)
- Timely preparation of quotations and sales documentation.
- Accuracy in order processing and documentation.
- On-time coordination and execution of client orders.
- Client satisfaction through proactive communication.
- Timely follow-up on approvals, production, dispatch, and deliveries.
- Effective coordination with cross-functional teams.
- Accuracy of sales records and CRM updates.
- Support in achieving departmental turnaround time (TAT) targets.
Required Skills
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- High attention to detail and accuracy.
- Good coordination and follow-up skills.
- Ability to prioritize work and manage multiple assignments.
- Problem-solving mindset with a proactive approach.
- Customer-centric attitude.
- Proficiency in MS Excel, MS Office, Google Workspace, and CRM/ERP systems.
Qualifications
- Bachelor's degree in Commerce, Business Administration, Management, or a related field.
Experience
- 2–3 years of experience in Sales Coordination, Sales Support, Customer Service, Operations Coordination, or Order Management.
- Experience in handling B2B clients and supporting a sales team will be preferred.
- Experience in coordinating multiple stakeholders and managing order execution is an advantage.
Preferred Candidate Profile
- Strong communication and follow-up skills.
- Excellent planning, coordination, and organizational abilities.
- Ability to work under deadlines and manage multiple priorities.
- Positive attitude with a solution-oriented approach.
- Team player with a strong sense of ownership and accountability.
- Comfortable working in a fast-paced corporate environment.
Why Join Consortium Gifts?
- Opportunity to work with leading national and multinational brands.
- Exposure to large-scale corporate branding and gifting projects.
- Collaborative and growth-oriented work environment.
- Opportunities for learning, career progression, and professional development.
- Be part of a dynamic organization that values innovation, teamwork, and excellence.
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Provident Fund
Work Location: In person
