# Job Description
*Position:* Customer Relationship Manager
Location: Chalakudy, Thrissur, Kerala
Job Type: Full-time | Permanent
Experience Required:* 0–6 Months
Work Mode: In-Person
Working Hours: 10:30 AM – 7:30 PM
Weekly Off: Friday
About the Role
Helpline Groups is seeking a dynamic and results-driven Customer Relationship Manager to drive business growth.
Company Website: https://helplinegroups.com
Key Responsibilities:
* Understand client requirements and propose suitable solutions and services.
* Collaborate with internal teams to ensure seamless service delivery.
* Maintain accurate records of client interactions and sales activities in the CRM system.
Requirements:
* Bachelor's Degree in Business Administration, Marketing, Management, or a related field.
* 0–3 years of experience in Business Development, Sales, Marketing, or a similar role.
* Strong negotiation, presentation, and relationship-building skills.
* Proficiency in CRM software and Microsoft Office applications.
* Strong analytical, organizational, and problem-solving abilities.
* Ability to work independently and as part of a team.
Preferred Skills:
* Experience in B2B sales and client acquisition.
* Strong networking and lead-generation capabilities.
* Ability to develop strategic partnerships and business opportunities.
Benefits:
* Competitive salary package.
* Attractive performance-based incentives.
* Accommodation assistance provided.
* Career growth and professional development opportunities.
* Supportive and collaborative work environment.
Language Requirement: English
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
Work Location: In person
