We are seeking a seasoned Site Reliability Engineer (SRE) with a solid background in payment systems and high-availability architectures. The ideal candidate will have hands-on experience managing large-scale, distributed systems in production, with a deep understanding of reliability, scalability, and performance tuning in the financial services or payments industry.
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Design, build, and maintain scalable, resilient, and secure infrastructure for high-volume payment platforms.
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Ensure system uptime, reliability, and performance through effective monitoring, alerting, and incident response strategies.
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Collaborate with software engineering and DevOps teams to implement CI/CD pipelines and improve deployment efficiency.
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Automate infrastructure management tasks using Infrastructure-as-Code (IaC) tools (Terraform, Ansible, etc.).
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Proactively identify and mitigate system bottlenecks, failures, and potential points of failure.
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Manage disaster recovery strategies, failover planning, and performance testing for critical payment services.
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Work with development teams to ensure services are designed for reliability, scalability, and observability from the ground up.
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Participate in root cause analysis and post-incident reviews to prevent future outages.
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8+ years of overall experience in infrastructure engineering or SRE roles, with at least 3+ years in the payments/fintech domain.
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Strong understanding of payment protocols (UPI, IMPS, RTGS, NEFT, SWIFT, etc.) and transaction processing systems.
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Proven expertise in Linux systems administration, cloud platforms (AWS, GCP, or Azure), and container orchestration (Kubernetes).
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Solid experience with monitoring/logging tools like Prometheus, Grafana, ELK Stack, Splunk, etc.
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Proficiency in one or more scripting languages (Python, Shell, Go, etc.) for automation.
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Experience with incident management, SLAs, and system troubleshooting in high-pressure environments.
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Familiarity with security and compliance practices in the financial sector (e.g., PCI-DSS, ISO 27001).
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Previous experience supporting mission-critical applications in banking or financial services.
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Exposure to Kafka, Redis, or other real-time streaming and caching technologies.
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Experience with Site Reliability Engineering principles and implementing SLOs/SLIs.
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Understanding of the Error Budget (EL) concept and how it ties into availability and release decisions.
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Experience on any performance testing tool like K6, JMeter, LoadRunner.
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Familiarity with mocking tools like Mockito, WireMock, Microcks.
