Roles & Responsibilities:
1. Operations Management
- Ensure the mall operates efficiently and safely on a daily basis
- Supervise housekeeping, security, and maintenance staff
- Monitor facility issues and coordinate timely repairs and upkeep
- Manage parking, fire safety, and emergency response protocols
2. Tenant Coordination
- Build and maintain positive relationships with tenants
- Handle tenant queries, issues, and lease compliance
- Ensure timely rent collections and resolve disputes if any
- Coordinate new tenant fit-outs and renovations
3. Marketing & Promotions
- Plan and execute events, promotions, and marketing campaigns
- Work with brands and agencies for mall visibility and footfall
- Monitor foot traffic and customer satisfaction
4. Financial Management
- Prepare and monitor annual budgets and expenses
- Track revenue, rental income, and operational costs
- Authorize payments and review financial reports
5. Compliance & Legal
- Ensure compliance with safety, legal, and statutory requirements
- Maintain licenses, permits, and insurance coverage
- Handle audits and inspections from authorities
6. Team Leadership
- Lead and supervise the mall operations team
- Assign responsibilities and review team performance
- Conduct staff training and maintain discipline
Pay: ₹70,000.00 - ₹75,000.00 per year
Work Location: In person
