Job Summary
The Executive – Operations is responsible for supporting the day-to-day delivery of facility management services across assigned sites. The role involves coordinating soft services, hard services, vendor management, client interactions, compliance monitoring, and ensuring service levels are maintained in line with contractual requirements and organizational standards.
Role: Executive Operations
Location: Koramangala to Electronic city
Experience: 3 to 4 years in Facility/ IFM
Key Responsibilities:
- Oversee daily facility operations across assigned client sites.
- Ensure smooth delivery of housekeeping, security, pest control, landscaping, and technical maintenance services.
- Monitor service quality and adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Conduct regular site inspections and audits to identify operational gaps and implement corrective actions.
- Act as the primary point of contact for client operational requirements.
- Address client concerns, complaints, and service requests promptly.
- Participate in client meetings and provide operational updates and reports.
- Ensure compliance with statutory regulations, safety standards, and company policies.
- Support implementation of Environment, Health & Safety (EHS) initiatives.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Paid time off
- Provident Fund
Education:
Experience:
- Facilities management: 3 years (Required)
- Operations management: 3 years (Required)
Location:
- Bengaluru, Karnataka (Required)
Work Location: In person