1. Customer Service:
· Ensure excellent customer service by greeting and assisting visitors.
· Handle customer inquiries and resolve issues promptly and professionally.
· Maintain a customer-friendly and welcoming environment.
2. Communication:
· Manage incoming calls and direct them to the appropriate person or department.
· Handle and distribute incoming and outgoing correspondence (emails, letters, and packages.
· Communicate effectively with other departments and team members.
3. Record Keeping:
· Maintain and update visitor logs, appointment calendars, and other records.
· Ensure accuracy and completeness of data in front office systems.
4. Facilities Management:
· Oversee office supplies and equipment, ensuring they are well-stocked and maintained.
· Coordinate with facilities management for office maintenance and repairs.
5. Security:
· Monitor and control access to the premises.
· Implement security protocols and procedures to safeguard the office.
6. Problem Resolution:
· Address and resolve issues or conflicts that may arise in the front office.
· Escalate complex issues to higher management when necessary.
7. Technology Proficiency:
· Utilize and manage office software, communication tools, and equipment efficiently.
· Stay updated on technological advancements relevant to the front office.
8.Compliance:
· Ensure compliance with organizational policies and procedures.
· Keep abreast of industry regulations and implement necessary changes.
9.Team Collaboration:
· Collaborate with other departments to facilitate smooth workflow.
· Participate in team meetings and contribute to organizational goals.
10.Reporting:
· Prepare regular reports on front office activities and performance metrics.
· Provide insights and recommendations for improvement.
Pay: ₹16,000.00 - ₹18,000.00 per month
Benefits:
Work Location: In person
