Location: 32 Dental Care, Saligramam
Position: Front Office Executive / Receptionist
Job Summary
The Front Office Executive is the first point of contact for patients and visitors. The role involves managing appointments, handling patient inquiries, coordinating with doctors and staff, maintaining records, and ensuring a smooth patient experience from registration to billing.
Key Responsibilities
- Welcome and assist patients and visitors in a professional and friendly manner.
- Schedule, confirm, reschedule, and manage patient appointments.
- Answer phone calls, WhatsApp messages, emails, and patient inquiries.
- Register patients and maintain accurate patient records.
- Coordinate with doctors, dental assistants, and management for smooth patient flow.
- Handle billing, payment collection, and invoice generation.
- Follow up with patients regarding appointments, treatments, and recalls.
- Maintain daily appointment logs and reports.
- Ensure the reception area is clean, organized, and presentable.
- Manage incoming and outgoing correspondence and clinic documentation.
- Provide information about treatments, doctors' schedules, and clinic services.
Requirements
- Any Graduate/Diploma holder.
- Minimum 1 year of experience in front office, reception, customer service, or healthcare administration preferred.
- Excellent communication skills in English and Tamil.
- Proficiency in MS Office and basic computer applications.
- Good organizational and multitasking abilities.
- Pleasant personality with strong customer service skills.
Preferred Candidates
- Residents of Saligramam, Vadapalani, Virugambakkam, KK Nagar, Ashok Nagar, or nearby areas.
If Interested Contact HR -7708818346
Pay: ₹13,000.00 - ₹15,000.00 per month
Work Location: In person
