Job Description: Account Manager
Key Responsibilities:
Act as the main point of contact between clients and internal teams for ongoing projects and campaigns.
Understand client requirements, briefs, brand objectives, and business goals clearly.
Coordinate with design, content, strategy, social media, digital, and development teams to ensure timely delivery of work.
Prepare clear briefs for internal teams and ensure all deliverables are aligned with client expectations.
Manage day-to-day client communication, follow-ups, approvals, feedback, and project updates.
Build strong client relationships through proactive communication, problem-solving, and regular engagement.
Track project timelines, deliverables, and pending tasks to ensure smooth execution.
Review work before sharing with clients to ensure quality, accuracy, and brand alignment.
Support in preparing proposals, presentations, monthly reports, and campaign updates.
Identify opportunities to upsell services and strengthen client accounts.
Handle client escalations professionally and ensure issues are resolved efficiently.
Requirements:
3–5 years of experience in account management, client servicing, marketing, advertising, branding, or digital agency roles.
Strong communication and presentation skills.
Ability to understand creative, digital, social media, branding, and marketing requirements.
Good coordination and project management skills.
Ability to work with multiple clients and teams at the same time.
Strong attention to detail and ability to manage deadlines.
Basic understanding of social media, digital marketing, content, design, websites, and brand communication.
Comfortable with tools like Google Sheets, Google Docs, Microsoft Office, project management tools, and presentation platforms.
A proactive, organized, and solution-oriented approach.
Job Types: Full-time, Permanent
Work Location: In person
Work Location: In person
