About the job
Company Description CGH Earth Experience Hotels is a pioneer of sustainable and responsible tourism in India, known for creating distinctive, experience-driven stays rooted in local culture and environmental care. The group works closely with local communities, integrates regional traditions into its hospitality, and prioritizes ecological conservation across its properties. CGH Earth has received multiple national and international awards for responsible tourism, sustainability, culinary excellence, wellness experiences, and heritage hospitality. Its hotels and resorts are frequently recognized by leading industry bodies and travel publications for setting benchmarks in eco-conscious and community-focused hospitality.
Role Description The Manager – Food and Beverage will oversee all F&B operations at the property in Alappuzha, ensuring high standards of service, food quality, and guest satisfaction in line with CGH Earth’s sustainable ethos. This full-time, on-site role includes managing restaurant and bar operations, supervising staff, planning menus with an emphasis on fresh and local ingredients (including seafood), and enforcing food safety and hygiene standards. The manager will monitor service delivery, handle guest feedback, optimize costs and revenue, and coordinate with kitchen, front office, and other departments to provide a seamless guest experience. The role also involves training and mentoring team members, implementing initiatives to enhance customer satisfaction, and supporting special events and promotions.
Qualifications
- Strong focus on customer satisfaction and customer service, with a track record of managing guest interactions and feedback constructively.
- Solid knowledge of food service operations, including menu planning, restaurant workflow, and coordination between service and kitchen teams.
- Demonstrated understanding of food safety standards and hygiene practices, with ability to implement and monitor compliance.
- Experience with seafood-focused menus, including sourcing, handling, and presenting seafood in a safe and appealing manner.
- Prior experience in food and beverage management within hotels or resorts, preferably in a sustainable or boutique hospitality environment.
- Strong leadership, team management, and training skills, with the ability to motivate and develop diverse team members.
- Effective communication and interpersonal skills, with proficiency in English; additional local languages are an advantage.
- Relevant diploma or degree in Hotel Management, Culinary Arts, Hospitality, or a related field, or equivalent professional experience.
- Ability to work onsite in Alappuzha, manage operational demands, and adapt to a guest-centric, eco-conscious work culture
Pay: ₹50,000.00 - ₹70,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
