Purpose of the Role
To lead and transform facilities management for MBRDI by ensuring world-class infrastructure, operational excellence, and compliance across all campuses. The role is responsible for creating a safe, sustainable, and employee-centric workplace that supports high-performance engineering and innovation.
Key Responsibilities
1. Facilities Strategy & Governance
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Define and drive the facilities management strategy aligned with MBRDI’s growth and global standards
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Establish governance frameworks, SOPs, and KPIs for end-to-end facility operations
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Lead budgeting, cost optimization, and long-term infrastructure planning
2. Operations & Infrastructure Management
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Oversee day-to-day operations across office spaces, labs, R&D facilities, and common areas
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Ensure high uptime and reliability of critical infrastructure (HVAC, electrical, utilities, workspace readiness)
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Drive preventive and predictive maintenance programs
3. Workplace Experience & Employee Enablement
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Build a seamless workplace experience for employees, visitors, and leadership
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Drive initiatives for smart offices, digital workplace solutions, and space optimization
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Ensure readiness for leadership visits, large-scale events, and global stakeholder engagements
4. Vendor & Contract Management
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Manage strategic vendors across facility services (security, housekeeping, transport, cafeteria, maintenance)
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Negotiate contracts, drive SLAs, and ensure service excellence
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Implement performance tracking and continuous improvement mechanisms
5. Compliance, Safety & Risk Management
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Ensure adherence to statutory, legal, and regulatory requirements
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Lead EHS (Environment, Health & Safety) initiatives and audits
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Drive business continuity planning (BCP), emergency response, and crisis management
6. Sustainability & ESG Initiatives
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Drive sustainability agenda including energy efficiency, water conservation, waste management
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Implement green building practices and support carbon footprint reduction goals
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Partner with global teams on ESG reporting and initiatives
7. Stakeholder Management
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Partner with leadership, HR, IT, and business units for facility needs
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Act as a single point of contact for all infrastructure-related escalations
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Collaborate with global Mercedes-Benz teams for alignment on standards
8. Team Leadership
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Lead and develop a high-performing facilities team
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Build capability in areas like smart infrastructure, digital FM, and sustainability
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Foster a culture of ownership, agility, and continuous improvement
Key Deliverables / Success Metrics
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100% compliance with statutory and safety requirements
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High employee satisfaction on workplace experience
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Cost efficiency and optimized facility spend
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Zero critical downtime of infrastructure
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Strong vendor performance and SLA adherence
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Progress on sustainability and ESG goals
