Telecaller – Job Description
Job Title
Telecaller / Customer Support Executive
Job Summary
A Telecaller is responsible for handling outbound and inbound calls, explaining products or services, generating leads, resolving customer queries, and maintaining customer relationships.
Key Responsibilities
- Make outbound calls to customers or prospects
- Answer incoming customer calls professionally
- Explain company products/services clearly
- Generate leads and schedule appointments
- Follow up with customers for feedback or sales
- Maintain call records and customer data
- Handle customer complaints and escalate issues when needed
- Achieve daily/weekly calling targets
Required Skills
- Good communication and interpersonal skills
- Basic computer knowledge
- Convincing and negotiation skills
- Ability to handle pressure and targets
- Fluent in Hindi and/or English
Qualifications
- 12th Pass / Graduate preferred
- Experience in telecalling or customer service is an advantage
Salary Range
- ₹10,000 – ₹30,000 per month (depending on experience and location)
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Receptionist – Job Description
Job Title
Receptionist / Front Desk Executive
Job Summary
A Receptionist is responsible for managing the front desk, greeting visitors, handling calls, scheduling appointments, and providing administrative support to ensure smooth office operations.
Key Responsibilities
- Welcome and assist visitors professionally
- Answer and direct phone calls
- Manage appointments and meeting schedules
- Maintain visitor records and office files
- Handle emails and correspondence
- Coordinate with staff and departments
- Keep the reception area clean and organized
- Support basic administrative tasks
Required Skills
- Excellent communication and presentation skills
- Basic computer and MS Office knowledge
- Polite and professional behavior
- Time management and multitasking ability
Qualifications
- 12th Pass / Graduate preferred
- Prior front desk or customer service experience is a plus
Salary Range
- ₹10,000 – ₹30,000 per month (depending on experience and company)
If you want, I can also provide:
- A short version for job posting
- Resume format for these roles
- Interview questions
- Hindi version
- Fresher-friendly JD format
Pay: ₹8,500.00 - ₹30,000.00 per month
Work Location: In person
