JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The Facility Manager will be responsible for overseeing end-to-end facility operations, ensuring compliance, optimizing resources, and enhancing employee experience. The role requires fluency in English communication, confident and accurate responses, and a professional demeanor with attributes such as ambition, collaboration, adaptability, energy, proactiveness, ownership, and commitment. Strong interpersonal skills including problem-solving, decision-making, empathy, patience, honesty, and responsibility are essential. The candidate should demonstrate a positive attitude towards the role, be comfortable with the site location, and have experience in sustainability, cost-saving, operational optimization, and employee experience initiatives. Core responsibilities include managing housekeeping operations through staff deployment, consumables planning, daily patterns, and service partner monitoring; people management through direct reports and client relationships; and statutory compliance covering building documentation, renewals, labour wage structures, revisions, and submissions. Technical expertise is required in AHU, UPS, DG, emergency lighting, and server/data room operations. The role also involves event management, café operations including licensing, menu planning, HACCP compliance, and food audits, as well as financial management through PR/PO processes, billing, NDC collection, and budget tracking. Stakeholder and vendor management are critical, requiring BU engagement, feedback tracking, vendor issue resolution, KPI reviews, and MOM closure. Risk and EHS management include identifying facility risks, conducting fire drills, ERT training, and ensuring emergency signage compliance. Additional responsibilities cover mailroom operations, asset lifecycle management, emergency response and BCP/FAPA systems, energy and utility tracking, landlord issue resolution, minor project execution, help desk SLA management, space allocation, procurement policy adherence, AMC tracking, and inventory management using FIFO and 5S processes. The ideal candidate will possess strong knowledge of facility operations, compliance, and sustainability practices, with proven ability to manage diverse teams, stakeholders, and operational challenges effectively.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
