Order-to-Cash (O2C) Analyst / Executive – Job Description
Role Summary
Responsible for managing the end-to-end Order-to-Cash process, ensuring accurate order processing, invoicing, collections, cash application, and customer account management.
Key Responsibilities
- Process customer orders and validate order details.
- Create and manage invoices and credit/debit notes.
- Monitor accounts receivable and follow up on outstanding payments.
- Perform collections activities and resolve payment disputes.
- Apply customer payments and reconcile accounts.
- Maintain customer master data and credit limits.
- Coordinate with Sales, Customer Service, Finance, and Logistics teams.
- Ensure compliance with company policies and internal controls.
- Prepare O2C performance reports and KPIs.
- Support month-end and year-end closing activities.
Required Skills
- Knowledge of Order-to-Cash processes.
- Accounts Receivable (AR) and Collections experience.
- Invoice management and cash application.
- Strong analytical and problem-solving skills.
- Good communication and stakeholder management.
- Proficiency in ERP systems such as:
- SAP S/4HANA
- SAP ECC
- Oracle ERP
- Advanced knowledge of Excel.
Qualifications
- Bachelor's degree in Commerce, Finance, Accounting, Business Administration, or related field.
- 1–6+ years of experience in O2C, Accounts Receivable, Billing, or Collections (depending on role level).
Common O2C Process Areas
- Order Management
- Credit Management
- Billing & Invoicing
- Cash Application
- Collections
- Dispute Management
- Accounts Receivable Reconciliation
- Reporting & Compliance
Pay: ₹600,000.00 - ₹800,000.00 per year
Benefits:
- Food provided
- Provident Fund
Work Location: In person
