- Outbound & Inbound Calling: Contacting potential clients to sell products/services and handling incoming queries.
- Lead Generation & Follow-ups: Cultivating prospects and following up on previous calls to convert them into sales.
- Customer Relationship Management (CRM): Recording details of interactions, updating contact information, and maintaining customer databases.
- Query Resolution: Addressing customer doubts, grievances, and objections professionally.
- Performance Optimization: Attending team meetings to discuss targets and enhancing product knowledge. Betterteam +7
Requirements and Skills
- Communication Skills: Strong verbal communication and active listening skills are essential.
- Technical Proficiency: Knowledge of CRM software and basic computer applications (MS Office).
- Soft Skills: Patience, resilience to handle rejection, and adaptability.
- Experience: Prior experience in telemarketing or customer service is often required. Indeed +2
Job Types: Full-time, Fresher
Pay: ₹9,922.03 - ₹70,370.51 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
Work Location: In person
