Job Title: Tele Calling Executive
Location: Padamughal, Kochi
Job Description
We are hiring Tele Calling Executive to handle patient inquiries, and convert them into confirmed bookings. The role requires strong communication skills and the ability to manage both inbound and outbound calls effectively.
Salary
₹13,000 – ₹18,000 per month + incentives
Language Requirements (Batch-wise)
· Malayalam (Mandatory) – Malayalam Process
· Tamil & English (Mandatory) – Tamil Process
· Hindi & English (Mandatory) – Hindi Process
Work Timings
· Rotational Shift
· 9 hours per day
· 1 weekly off (rotational)
Key Responsibilities
· Make a minimum of 90+ connected outbound calls per day
· Convert inquiries into appointments and bookings
· Provide accurate information about services and treatments
· Maintain proper follow-up and coordination with patients
· Manage both inbound and outbound calls during duty hours
Additional Responsibilities
· Carry the official phone after duty hours
· Attend calls between 6:00 PM and 8:30 PM if required
Incentives
· Additional incentives will be provided for each successful booking after 6:00 PM
Requirements
· Good communication and interpersonal skills
· Ability to handle targets and work in a fast-paced environment
· Basic computer knowledge
Pay: ₹13,000.00 - ₹18,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person