This role is for one of our clients
Company Name: Rakuten India
Industry: Software Development
Seniority level: Senior level
Experience: 14+ yrs
Location: Bengaluru
Job Type: full-time
We are a global technology organization focused on building and enabling scalable platforms across E-commerce, Payments, Digital Services, Artificial Intelligence, and Data Science. Our teams drive innovation by developing world-class technology solutions that serve millions of users worldwide. With a strong engineering culture and a commitment to excellence, we empower teams to solve complex business challenges through technology, collaboration, and continuous improvement.
We are seeking an experienced Senior Technical Program Manager to lead the planning, execution, and delivery of complex cross-functional technology programs. The ideal candidate will possess a strong technical background, exceptional stakeholder management skills, and proven experience driving large-scale initiatives across engineering, product, and business teams. This role requires a strategic thinker who can effectively manage dependencies, mitigate risks, and ensure successful program outcomes in a fast-paced environment.
- Lead end-to-end delivery of complex technical programs across multiple teams and business functions.
- Define program scope, objectives, timelines, milestones, and success metrics aligned with organizational goals.
- Partner closely with engineering, product, architecture, and business stakeholders to drive program execution.
- Facilitate Agile ceremonies including sprint planning, backlog grooming, retrospectives, and program reviews.
- Track program progress, identify risks and dependencies, and proactively drive mitigation plans.
- Establish governance frameworks, communication plans, and reporting mechanisms for program visibility.
- Coordinate cross-functional teams to ensure timely delivery of high-quality solutions.
- Drive continuous improvement initiatives to enhance program execution, delivery efficiency, and team collaboration.
- Manage stakeholder expectations and provide regular updates to leadership on program health and outcomes.
- Ensure alignment between technical roadmaps, business priorities, and resource planning.
- Support change management activities and drive adoption of new processes and solutions.
- Foster a culture of accountability, transparency, and operational excellence across teams.
- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
- 8+ years of experience in Program Management, Technical Program Management, or Project Management roles.
- Proven experience managing large-scale, cross-functional technology programs in complex environments.
- Strong expertise in Agile and Scrum methodologies.
- Hands-on experience with Jira for program planning, tracking, reporting, and workflow management.
- Excellent stakeholder management, communication, and leadership skills.
- Strong analytical and problem-solving abilities with a data-driven approach to decision-making.
- Experience managing risks, dependencies, budgets, and program governance structures.
- Ability to influence and drive alignment across technical and non-technical teams.
- Demonstrated success in delivering programs on time and within scope.
- Program Management
- Agile Scrum
- Jira
- Confluence
- Experience working with globally distributed teams
- Knowledge of software development lifecycle (SDLC) and engineering best practices
- Exposure to cloud technologies, digital platforms, or large-scale enterprise systems
- Opportunity to lead impactful, business-critical technology programs.
- Work with highly talented engineering, product, and business teams.
- Exposure to cutting-edge technologies and global-scale platforms.
- Collaborative and innovation-driven work environment.
- Strong career growth and leadership development opportunities.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
