Technical Support

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<br><div><div><h4 class="jobSectionHeader"><b>Technical Support
</b></h4></div><div><div><p>Key Responsibilities:</p>
<p>Provide timely and effective technical support to customers via phone, email, or chat.</p>
<p>Guide customers through step-by-step problem-solving processes.</p>
<p>Collaborate with product and development teams to identify and resolve recurring issues.</p>
<p>Stay updated on product knowledge, system updates, and industry trends to provide the best support possible.</p>
<p>Contribute to the creation and maintenance of technical documentation, FAQs, and knowledge base articles.</p>
<p>Participate in regular training sessions to enhance technical skills and product knowledge.</p>
<p>Strong knowledge of MS word, Excel.
</p><h5 class="jobSectionHeader"><b>What You Need for this Position</b></h5>
<p><b>Experience</b> : - Freshers / 3 to 5 years</p>
<p><b>Qualification</b>: - Bachlors/Masters</p>
<p><b>Location</b> : - Mohali</p></div></div></div>

Technical Support

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