Work on a growing dynamic team to implement new ServiceNow features develop custom enhancements to ServiceNow applications create new custom applications and migrate legacy solutions to the latest technologies
Our current programs include a broad rollout of NowAssist and Predictive Intelligence capabilities expansion of Configurable Workspace capabilities and numerous modernization and automation initiatives
Responsibilities may include the following and other duties may be assigned
Design develop or modify custom and ServiceNow applications scripts widgets and services
Analyse existing and new functionality for implementation enhancement or removal
Participate in entire development lifecycle
Design and develop integrations with third party software
Design and develop portal and mobile friendly web experience components including HTML CSS and front and back end scripting
Perform configuration of the ServiceNow platform including workspaces portals workflows flows reports dashboards AI Search Now Assist and data imports
Collaborates with Business Process Analysts and ServiceNow Architects to transform business requirements into technical requirements and designs
Requirements
Requires a Baccalaureate degree or equivalent
Minimum of 2 to 4 years of relevant experience or advanced degree with relevant experience
Active ServiceNow Certified System Administrator certification
Proficiency in JavaScript HTML CSS and AJAX along with experience in web application development and ServiceNow platform functionalities
Strong analytical and problem solving abilities
Excellent verbal and written communication skills
Preferred Qualifications
ServiceNow Certified Application Developer or Certified Implementation Specialist certifications
Experience implementing or supporting ServiceNow installations such as CSM HR Pro NowAssist or Employee Center Pro
Experience developing and supporting custom Service Portal widgets and pages including complex CSS and user interfaces
Experience with ServiceNow AI Search and NowAssist configuration and optimization
Experience building and supporting custom Configurable Workspaces
Experience with Flow Designer flows
Experience designing and implementing custom REST integrations
Experience configuring OAuth authentication and Single Sign On solutions
