Position: Sr. Associate / Assistant Manager – Air Freight Imports
Location: Mumbai
Department: Air Freight
Key Responsibilities:
Manage end-to-end Air Import operations and shipment execution.
Coordinate with airlines, overseas offices, handling agents, and customers.
Monitor shipment arrivals, document flow, and customs-related processes.
Ensure timely billing, job closure, and payment follow-up.
Maintain profitability and operational efficiency for assigned shipments.
Handle customer queries and provide high-quality service.
Ensure compliance with company procedures, documentation, and operational standards.
Support problem resolution and proactively address shipment-related issues.
Requirements:
2–4 years of experience for Sr. Associate role.
4–6 years of experience for Assistant Manager role.
Strong knowledge of Air Freight Import operations and freight forwarding processes.
Experience coordinating with airlines, overseas agents, and customers.
Good communication, problem-solving, and stakeholder management skills.
Graduate in any discipline; additional qualifications are an advantage.
Proficiency in MS Office and logistics systems.
What We're Looking For:
Detail-oriented professional with strong operational knowledge.
Ability to manage multiple shipments and deadlines.
Customer-focused mindset with excellent coordination skills.
Team player with a proactive approach.
Pay: ₹13,888.62 - ₹42,019.82 per month
Work Location: In person
