The growing popularity of Microsoft Dynamics 365, Power BI, ERP, and other business applications has resulted a steady increase in the demand for skilled consultants to augment implementations. And Increased demand has led to software engineers cross-training in CRM and BI technologies in order to become technical consultants. Also the high compensation rates, a high-profile environment and the attraction of working with the latest technologies, professionals with accounting, human resources and manufacturing backgrounds are also jumping on the bandwagon to become BI and CRM functional consultants.
Opportunities at ICS are combination of growth, continuous innovation and a great work culture. ICS offers challenging assignments, world-class working environment, professional management and ample opportunities to train, learn, and execute the most demanding projects, and in turn, get recognition in the form of exceptional rewards. As you scale newer peaks of achievements, we provide a special incentive.
Job roles and responsibilities:
- Collaborating with relevant stakeholders to create/execute business plans
- Serve as the lead point of contact for customer account management matters.
- Build and maintain strong, long-lasting client relationships.
- Supporting customer presentations and communications
- Negotiate contracts and close agreements to maximize profits.
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
- Manage, improve, and increase business in the aligned accounts
- Monitoring overall functioning of the processes and work closely with internal teams to
- Planning and execution of key initiatives to meet and exceed the goals
- Work closely with internal and external customers to support smooth site level operations
- Manage the day-to-day operations; provide direction, coaching, and mentoring to increase the capabilities and effectiveness of the team to develop the competencies of team associates and to ensure that they are meeting the goals and expectations of their roles
- Work under tight deadlines and for extended hours during quarter and year-end periods as needed
What we expect:
- 3-10 years of experience successfully managing accounts
- Excellent communication skills, both written and verbal o Excellent presentation, and logical reasoning skills. Expert in PowerPoint, Excel & related tools for communication and collaboration.
- Ability to collect, interpret, analyse, and present data as information
Preferred: A degree in business administration or else relevant experience.
