Key Responsibilities1. Guest / Patient Handling
- Greet and welcome guests or patients in a courteous and professional manner
- Handle check-in and check-out procedures efficiently
- Address guest inquiries, concerns, and complaints promptly
- Maintain a friendly and approachable attitude at all times
2. Communication
- Answer phone calls and respond to emails or messages
- Provide accurate information about services, rooms, treatments, or facilities
- Coordinate with other departments (housekeeping, F&B, therapy, etc.)
3. Booking & Reservations
- Manage room or appointment bookings
- Update reservation systems and maintain records
- Confirm bookings and follow up with guests
4. Administrative Tasks
- Maintain front desk records and registers
- Handle billing, invoicing, and basic cash transactions
- Prepare daily reports (check-ins, check-outs, occupancy, etc.)
5. Coordination
- Liaise with housekeeping for room readiness
- Coordinate with therapists/doctors (in wellness or hospital setups)
- Ensure smooth guest/patient flow and service delivery
Pay: ₹12,000.00 - ₹16,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person
