Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP FI S/4HANA Accounting
Good to have skills : NA
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to ensure the smooth operation of critical applications. The position demands continuous engagement with system components to maintain stability and support business continuity, often requiring collaboration with different teams to address complex problems effectively.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.
- Monitor system performance and implement improvements to enhance reliability and efficiency.
- Mentor junior team members to foster skill development and knowledge sharing.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP FI S/4HANA Accounting.
- Strong knowledge of financial accounting processes and integration within enterprise resource planning systems.
- Experience in troubleshooting and resolving issues related to SAP FI modules.
- Ability to analyze system logs and diagnose root causes of application problems.
- Familiarity with system upgrade and patch management in SAP environments.
- Excellent communication skills to effectively collaborate with cross-functional teams.
Additional Information:
- The candidate should have minimum 5 years of experience in SAP FI S/4HANA Accounting.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
