Key Responsibilities
- Achieve revenue targets fixed by the management.
- Ensure on-time registration formalities through proper order form filing with all client requirements and necessary approvals.
- Maintain complete client records and provide regular updates on project status.
- Build and maintain strong relationships with clients to enhance customer satisfaction.
- Communicate regularly with clients regarding work progress and service updates.
- Ensure timely completion of all assigned services within the production department.
- Plan, schedule, and allocate work efficiently to the technical team.
- Coordinate discussions between clients and internal teams to understand and fulfill requirements.
- Arrange technical interactions, meetings, and demonstrations whenever required.
- Ensure service quality and timely project completion to maintain client satisfaction.
- Maintain all client agreements, forms, and related documents confidentially.
- Handle complete file management, including both softcopy and hardcopy records.
- Maintain complete client history and service records systematically.
- Respond promptly to client calls, emails, and service-related queries.
- Resolve client concerns effectively and ensure a positive customer experience.
Required Qualifications
- Bachelor's Degree in Business Administration, Management, Marketing, or a related field.
- 5 – 10 years of experience in client servicing, customer relationship management, or business coordination.
- Strong communication and coordination skills.
- Ability to handle multiple clients and maintain accurate records.
- Proficiency in MS Office and client management tools.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
