ABOUT THE ROLE
The Sales Trainer role in retail is an on-site position requiring strong Kannada communication skills. The
trainer coaches store staff on customer interaction, upselling, and suggestive selling while ensuring
effective execution of sales strategies.
JOB DESCRIPTION
Key Responsibilities:
1. Training & Coaching
- Conduct on-ground training for sales & operations team
- Coach teams on consumer interaction, instore communication, product knowledge &
operational excellence
- Train staff on upselling and suggestive selling techniques
2. Store Operations Training
- Educate teams on end-to-end store processes
- Ensure understanding of store SOPs (Standard Operating Procedures) Store opening through
closing procedures
- Guide teams on day to day retail workflows and execution standards
3. Sales Execution
- Drive floor-level execution of sales strategies
- Monitor how promotions and campaigns are implemented in-store
- Improve conversion rates through better sales practices
- Improvize on wallet shares of walk-in consumers
4. Inventory & Merchandising Train staff on inventory management
- Ensure correct product display, price communication and stock availability
- Support teams in maintaining store standards and replenishment
5. Customer Experience
- Improve in-store customer experience
- Train teams on handling objections and closing sales
- Ensure consistent service standards across stores
Key Skills Required
- Strong communication (especially Kannada)
- Hands-on retail experience (store/floor level)
- Good understanding of store operations
- Ability to train, coach, and influence frontline staff
Signs of a fit:
You’ve worked directly on the store floor (not just corporate roles)
You understand retail operations from start to end
You’re confident in customer interaction and selling techniques
You can demonstrate upselling and cross-selling strategies
You’ve handled or understand inventory and store processes
You enjoy training people and improving team performance
You’re comfortable working on-ground across stores
Why You Should Apply
You’ll be a key player in shaping how our brand feels to our customers and the local community.
Be part of exciting, high-energy events that bring people together and make a real difference.
Creative freedom to come up with cool ideas and see them come to life!
You’ll learn a ton about brand-building and marketing while having fun.
Work in a dynamic, fast-paced environment where your ideas actually matter.
